The 2009 Pfeiffer Annual

The 2009 Pfeiffer Annual

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Leadership development continues to be a top concern for most organizations. The third Pfeiffer Annual of Leadership Development has arrived! This year, four editors have brought together some of the best minds in the leadership world to reflect on four distinct topics: Leading in a Global World, Convergence and Collaboration a Risk and Innovation, and The Customer-Connected Leader.In the 2008 MSN Money Customer Service Hall of Shame, Time Warner Cable placed Number 8, with 31 percent of survey respondents familiar with the companya#39;s services rating it a€œpoora€; it was the second year in a row that Time Warneranbsp;...


Title:The 2009 Pfeiffer Annual
Author: David L. Dotlich, Peter C. Cairo, Stephen H. Rhinesmith, Ron Meeks
Publisher:John Wiley & Sons - 2009-03-03
ISBN-13:

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