Customer Service in the Hospitality Industry

Customer Service in the Hospitality Industry

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High standards of customer care are of vital importance to the service sector and, in particular, to the hospitality industry. This book looks at how to create new profit potential in the hospitality industry by developing a service that really satisfies its customers.This book looks at how to create new profit potential in the hospitality industry by developing a service that really satisfies its customers.


Title:Customer Service in the Hospitality Industry
Author: Clare Nash
Publisher: - 1993-01-31
ISBN-13:

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